Welcome to RedTaboo. By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with these terms, please refrain from using our website.

1. About RedTaboo

RedTaboo provides menstrual hygiene products, hygiene infrastructure, CSR implementation services, and women empowerment solutions, including:

  • Sanitary Napkin Vending Machines
  • Sanitary Napkin Incinerators
  • Bulk Sanitary Napkins
  • CSR Menstrual Hygiene Programs
  • Women Entrepreneurship Programs
  • Hygiene Awareness & Training
  • Installation, AMC & Technical Support

2. Acceptance of Terms

By using this website, submitting an enquiry, requesting a quotation, placing an order, or participating in our programs, you agree to these Terms & Conditions.

3. Product Information

We strive to ensure that all product descriptions, specifications, images, dimensions, and pricing are accurate.

However:

  • Product images are for illustration purposes only.
  • Colours and appearance may vary slightly.
  • Specifications may change without prior notice as part of continuous product improvement.
  • Optional accessories may not be included unless specifically mentioned.

4. Quotations & Pricing

  • All quotations are subject to validity mentioned in the quotation.
  • Prices may change without prior notice.
  • GST and applicable taxes will be charged as per prevailing regulations.
  • Freight, installation, and site-related expenses may be charged separately unless otherwise specified.

5. Orders

Orders are confirmed only after:

  • Acceptance of the quotation
  • Receipt of advance payment (where applicable)
  • Confirmation by RedTaboo

RedTaboo reserves the right to accept or reject any order.

6. Payment Terms

Unless otherwise agreed in writing:

  • Advance payment may be required before production or dispatch.
  • Balance payment must be completed before dispatch or as per agreed commercial terms.
  • Delayed payments may result in delayed delivery or cancellation of the order.

7. Delivery

Delivery timelines are estimated and may vary due to:

  • Material availability
  • Transportation delays
  • Natural disasters
  • Government regulations
  • Force majeure events

RedTaboo shall not be liable for delays caused by circumstances beyond its reasonable control.

8. Installation & Commissioning

Where installation services are included:

The customer shall ensure:

  • Site readiness
  • Electrical connection
  • Wall or floor mounting arrangements
  • Safe working environment
  • Required permissions

Delays caused by site conditions may incur additional charges.

9. Warranty

Warranty coverage applies only to manufacturing defects under normal operating conditions.

The warranty does not cover damage resulting from:

  • Mishandling
  • Improper installation
  • Unauthorized modifications
  • Electrical fluctuations
  • Fire
  • Flood
  • Natural disasters
  • Physical damage
  • Negligence

Warranty terms may vary depending on the product and will be specified in the quotation or invoice.

10. Returns & Replacement

Products may be eligible for replacement only if:

  • Received in damaged condition
  • Incorrect product supplied
  • Manufacturing defect identified

Customers should notify RedTaboo within 7 days of delivery with supporting photographs or videos.

Customized products are generally non-returnable unless defective.

11. Intellectual Property

All website content including:

  • Logos
  • Product designs
  • Images
  • Graphics
  • Documents
  • Brochures
  • Videos
  • Text
  • Website layout

are the intellectual property of RedTaboo or its licensors and may not be copied, reproduced, distributed, or modified without prior written permission.

12. CSR & Project Services

For CSR implementation, awareness programs, training, and women entrepreneurship initiatives:

  • Program schedules are mutually agreed upon.
  • Deliverables depend on project scope.
  • Reporting timelines may vary based on project complexity.
  • Any changes requested after project approval may incur additional charges.

13. User Responsibilities

You agree not to:

  • Provide false or misleading information.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or harmful content.
  • Use this website for unlawful activities.
  • Copy website content without permission.

14. Third-Party Websites

This website may contain links to third-party websites for your convenience.

RedTaboo is not responsible for:

  • Their content
  • Privacy practices
  • Products or services
  • Availability

15. Limitation of Liability

To the maximum extent permitted by law, RedTaboo shall not be liable for:

  • Indirect losses
  • Consequential damages
  • Loss of profits
  • Business interruption
  • Data loss
  • Delays beyond our control

Our total liability shall not exceed the value of the products or services purchased.

16. Force Majeure

RedTaboo shall not be held responsible for failure or delay in performing obligations due to events beyond reasonable control, including:

  • Natural disasters
  • Fire
  • Flood
  • Pandemic
  • War
  • Government restrictions
  • Labour disputes
  • Transportation disruptions

17. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

18. Changes to Terms

RedTaboo reserves the right to modify these Terms & Conditions at any time. Updated versions will be published on this page with the revised effective date.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or our products and services shall be subject to the exclusive jurisdiction of the competent courts in Chennai, Tamil Nadu, India.

20. Contact Us

For any questions regarding these Terms & Conditions, please contact:

RedTaboo

Email: sheela.sharma@redtaboo.in

Website: www.redtaboo.in

Additional Terms for Institutional & Bulk Orders

For orders placed by schools, colleges, hospitals, industries, NGOs, government departments, CSR partners, and distributors:

  • Minimum Order Quantity (MOQ) may apply for selected products.
  • Customized branding, packaging, and product configurations are available subject to feasibility.
  • Bulk order production schedules are confirmed after advance payment and design approval (where applicable).
  • Ownership of goods transfers to the customer upon full payment and delivery, unless otherwise agreed in writing.
  • AMC, servicing, and warranty support are provided according to the terms specified in the quotation or service agreement.